Lifestyle Screens | Milano Lockset

We handle your order within one to two business days. Orders must be placed by 6pm Eastern; orders submitted after that are handled the next business day. On average your order arrives in 4 to 7 business days, with free shipping on every order. We currently ship only within the United States and are unable to ship internationally. Most orders ship by third-party freight carrier. If your order ships by freight, you'll be contacted to arrange curbside delivery, so please make sure the phone number you enter at checkout is valid. You'll receive an email confirming your order after it's placed, verifying that we received it and that the purchase was authorized. We won't charge your card until the item ships, unless it's back-ordered and we're holding it for you. We begin processing your order as soon as we receive it.

We put a lot of effort into ensuring we have the lowest online pricing. Tell us about any other online retailer that you find offering a better deal than we do, and we will match the price. We want you to know that the product you are ordering is being offered at the greatest possible price. The following limitations apply to our 100% price match guarantee: Rebates and buy one, get one free deals are examples of ineligible promotions. The website cannot be an auction or discount website (such as eBay, etc.). The rival needs to be an approved retailer of your product. The item price, sales tax, and shipping costs will all be considered when calculating the Price Match Guarantee. Price matching does not apply to replacements or exchange orders. Please take note: Certain Exclusions May Apply

Because we want your online purchasing to be comfortable, we've made the return and refund process very simple to follow. 1. Return Policy: Items may be returned within 30 days of purchase. However, we won't be able to accept the return if it has been longer than 30 days. 2. Shipping Fees: We will cover the cost of returning an item you purchased if it is defective or incorrect. However, you will be responsible for the shipping costs if you return it because you just changed your mind. 3. Defective or Broken Products: Please notify us within 30 days if the item you received is defective or broken. We'll assist you in returning it without charging you extra. After receiving and inspecting it, we will either replace it or return your money, including the shipping cost. 4. Change of Mind Returns: You have 30 days to return anything you purchased if you change your mind. But you will be responsible for paying for the return shipment. Just confirm that it remains in the package and has not been used. Once we receive and inspect the item, you will receive your money back for the item , minus the shipping costs. 5. Refunds: We'll email you once we receive and inspect the item you sent back. We'll let you know if your money will be returned. If so, we'll return it within 7 business days to the card or payment method you used. Recall that banks and credit cards may occasionally take some time to display the refund. Please send us an email at support@indulgencemart.com if it has been more than 10 business days since we stated we would be providing you a refund and you have not received it. Restocking fees could or might not apply to your return. Please contact our helpful Customer Support team at support@indulgencemart.com, if you have any additional questions regarding returns or refunds.